IDENTIFY YOUR WATCH
Identifying your watch model or caseback number helps us provide you with precise, model-specific assistance and access to the exact parts your timepiece needs for optimal performance.
Identifying your watch is easy using the associated tag when you purchased your watch, or via the unique case-back number printed on the back of your watch.
BY MODEL NUMBER
Model numbers contain 2 letters, 4 digits, a hyphen, 2 more digits, and a letter (e.g. BN0191-55L), and are printed on the tag accompanying your watch.
The model number is not printed on the watch itself.
BY CASE-BACK NUMBER
Referencing the diagram, locate and combine the movement Calibre Number, and Case Number on your watch's caseback.
Note that movement Calibre Numbers typically comprise four digits, starting with a letter (e.g. E870).
The Case Numbers typically comprise 7 characters, starting "S0" (e.g. S013754)
NEED HELP?
If you are unable to identify the case-back or model number, you can email us a picture of your watch and our expert team will send you the required identification numbers.